About PC Direct
Thank you for choosing PC Direct, where your 100% satisfaction is our primary goal. Because we take care of our customers- and you continue to support us with your business- we are able to use our buying power to get you the best deals.
There are many reasons to make pcdirect.com your source for computer products – our wide product selection, exceptional pricing, and custom built computers assembled and tested by our highly qualified technicians. But our customer service is priority #1.
Just because we offer the lowest prices doesn't mean we skimp on service.
We staff our call center with the best and brightest professionals around to answer your questions, make recommendations, and follow up after the sale. We offer free technical support, and have a no hassle return policy in the unlikely event that you need to return a product. We are proud of each and every member of our staff, because they make the difference.
You don’t have to be a geek to shop here! Technology changes rapidly, so we don’t expect you to have all the answers: that's our job. Our sales staff is trained to be able to talk about technology to people of all backgrounds. When you have a question, we have a helpful answer. Whether you want to know how to network your small office, which video card is best for your needs, or how HDTV works, we're happy to take the time to help.
Here are just a few of the many reasons to buy from pcdirect.com
- We treat every customer with respect.
- We will go the extra mile no matter how large or small your order is.
- We back every product with a rock-solid satisfaction guarantee.
- We offer free tech support, and have a no hassle return policy.
- We offer free ground shipping within the continental US, and ship most orders placed before 3pm ET the same day.
- We provide our customers with the information to make informed choices.
- We are not a “one size fits all” retailer, and we will never push you into buying something you do not need.
To all of you, from all of us at PC Direct - Thank you and have a great day!
The PC Direct Team